Privacy & Data
Privacy Policy
Last updated: September 2, 2026. This Privacy Policy explains how Document Geeks, LLC. collects, uses, protects, and shares information when you visit our website, contact us, request services, or choose to communicate with us by SMS/text message.
1. Information We Collect
We may collect information you provide directly to us, including your name, company or organization, mailing or service address, email address, telephone or mobile number, fax number, service-request information, project details, uploaded or submitted documents, account or support information, and the contents of messages or communications you send to us.
When you use our website, our hosting, security, and technical service providers may also receive limited technical information such as your IP address, browser type, device type, operating system, pages requested, date and time of access, referring page, and security or diagnostic information.
2. How We Use Information
We may use information to respond to inquiries; prepare estimates; accept and fulfill service requests; provide document, archival, courier, process-service, technical-support, or related services; communicate about scheduling, orders, projects, billing, support, or account matters; improve our website and services; prevent fraud or misuse; maintain security; keep business records; and comply with legal, regulatory, contractual, or court-related obligations.
3. How We Share Information
We do not sell personal information as part of our ordinary business operations. We may share information with vendors, contractors, or service providers that help us operate our website, host data, provide email or communications services, deliver SMS messages, process business records, provide technical support, maintain security, or otherwise perform services on our behalf. We may also disclose information when reasonably necessary to comply with law, legal process, court orders, protect rights or safety, investigate fraud or misuse, or complete a business transaction such as a merger, acquisition, or sale of assets.
4. SMS / Text Messaging Privacy Policy
If you choose to opt in to SMS/text messaging, Document Geeks may use the mobile number you provide to send service-related communications such as appointment or scheduling notices, request confirmations, project or order updates, reminders, support messages, and follow-up communications related to services you requested.
SMS consent is optional and is not a condition of purchase. Message frequency varies. Message and data rates may apply. You may reply STOP at any time to opt out and HELP for assistance.
Mobile information, SMS opt-in data, and SMS consent will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. We may provide mobile information to vendors that are necessary to deliver and support the messaging service, such as telecommunications carriers, messaging aggregators, platform providers, and other service providers acting on our behalf. Those providers receive information only as reasonably necessary to provide the applicable service.
We maintain opt-in and opt-out information as reasonably necessary to document consent, honor your preferences, prevent further messages after an opt-out request, and comply with applicable messaging requirements. For additional program details, see our SMS Terms.
5. Cookies, Hosting, and Similar Technologies
Our website may use essential browser storage, cookies, or similar technologies when needed for site operation, security, performance, or fraud prevention. Our hosting and security providers may process request and network information to deliver and protect the site. If we add advertising, analytics, or other non-essential tracking technologies in the future, we may update this policy and provide additional choices where required.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business and project records, resolving disputes, enforcing agreements, meeting legal obligations, and documenting communication preferences. Retention periods may differ depending on the type of information and the service involved.
7. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. However, no website, electronic transmission, storage system, or messaging platform can be guaranteed to be completely secure.
8. Your Privacy Choices
You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable law and legitimate business or legal retention requirements. You may also ask questions about our privacy practices or withdraw certain communication preferences. For SMS, reply STOP to an eligible message to opt out.
9. California Privacy Rights
Because Document Geeks is located in California, California residents may have privacy rights under applicable state law. Depending on the law that applies to the particular information and to our business, those rights may include requesting information about certain data practices, requesting access to or correction or deletion of certain personal information, and opting out of certain uses or disclosures. We will not discriminate against you for exercising rights that apply to you. To make a privacy request, contact us using the information below. We may need to verify your identity before completing a request.
10. Children's Privacy
Our website and business services are intended for businesses and adults and are not directed to children under 13. We do not knowingly seek to collect personal information from children under 13 through this website.
11. Third-Party Websites and Services
Our website may link to websites, platforms, or services operated by others. Their privacy practices are governed by their own policies, and Document Geeks is not responsible for the privacy or security practices of third-party services that we do not control.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices, or legal requirements. The date at the top of this page identifies the most recent revision. Material changes may also be communicated in another reasonable manner when appropriate.
13. Contact Us
For privacy questions or requests, contact:
Document Geeks, LLC.
Perris, CA 92571
Office: 951-923-2527
Fax: 951-744-1322
Email: Info@DocumentGeeks.com
This website policy is intended as a practical business privacy disclosure. It should be reviewed against Document Geeks' actual systems, vendors, data flows, and legal obligations before final production use.